客服品質管理(EA)

九龍灣

To review the customer phone call to enhance phone quality.To produce the quality report and highlight for improvement.To identify root causes of complaints and drive for improvement.To identify operation weakness.To recommend solutions to improve operations & control

每月$13,000 - $16,000, 有年假14天, 獎賞 及醫療保險, 星期一至五: 上午9時至下午6時半或上午9時半至下午7時, 每週工作5天, 每天工作 8 - 9 小時